Analytics

person

Analytics

Track your restaurant's performance over time

rate_review+12%

Total Feedbacks

1,284

star+0.3

Avg. Rating

4.2

reply+5%

Response Rate

92%

sentiment_dissatisfied-3%

Neg. Feedback

12%

Rating Distribution

5★
65%
4★
20%
3★
8%
2★
4%
1★
3%

Sentiment Breakdown

70%Positive
Positive (70%)
Neutral (18%)
Negative (12%)

Peak Feedback Hours

8 AM12 PM4 PM8 PM

Common Keywords

Excellent ServicePastaWait timeDeliciousFriendly staffAtmospherePriceyOutdoor SeatingValet ParkingFresh IngredientsCocktailsNoisy
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Analytics Summary

Your restaurant's sentiment is trending 8% more positive this month. Peak feedback hours align with lunch (12-1 PM) and dinner (7-8 PM) rushes. The most mentioned keywords are "Excellent Service" and "Delicious". Consider addressing wait times during peak hours to improve the 12% negative sentiment.